Southwest Airlines is voted the best airline for families by MONEY’s 2023 Travel Awards list. In particular, MONEY 2023 ranks Southwest for their family boarding process as well as no change or cancellation fees. Customers have also recognized Southwest Airlines family friendly content on the free inflight entertainment portal. MONEY’s best airline list assed 10 major airlines based in the United States ranking customer satisfaction, network size, rewards programs and policies.
A Family Friendly Low Cost Carrier
Southwest Airlines earned high rankings from MONEY 2023 citing various data points from customers. The airline earned high marks for ease of families sitting together, two free checked bags and no change fees. The only areas where Southwest Airlines lagged in the survey was for no seat assignments, no first class and a lack of interline agreements with other airlines. Back in 2022, Southwest Airlines ranked number one by J.D. Power in the economy and basic economy category satisfaction survey. In addition to earning awards, Southwest recently announced their 2024 schedule. New nonstop service will be added from Washington Dulles (IAD) to Phoenix Sky Harbor (PHX) as part of the updated 2024 schedule.